Article 8. DISPUTE RESOLUTION
8.1 OBJECTIVITY OF THE ASSOCIATION
The Association shall be objective, neutral and impartial in dealing with any matter of conflict between or among members, or any other stakeholders.
8.2 INTERNAL DISPUTE RESOLUTION AND ARBITRATION
8.2.1 Members shall endeavour to resolve disputes amicably among themselves
8.2.2 Any dispute arising between or among members shall initially be dealt with internally through a committee comprising the President, Vice President, immediate past President and the Executive Director. In the event of a conflict of interest arising with any of these committee members, other SARA members shall be co-opted into the committee. This committee shall be at liberty to co-opt any specialist in the problem at hand. Such specialist may be from outside current SARA membership where necessary.
8.2.3 Should this committee fail to resolve the dispute within sixty days , the case shall be referred to arbitration. The arbitration panel shall comprise three members: one chosen by each party to the dispute and the third one being jointly selected by the two parties. The arbitrators’ decision shall be final and binding.
8.2.4 The Arbitration procedure shall be in accordance with the SADC Protocol on Arbitration.
